We are sorry to see you here, but pleased to give you the best service in the industry. To submit your claim, please follow these steps:
Please contact us at: firstname.lastname@example.org and send us:
- Serial number of the claimed kite (located on the wingtip and kitebag) or kiteboard (located under the left footpad)
- Photo or video documentation of the problem
- Proof of purchase (receipt, invoice etc.)
If you have a problem with any other CrazyFly product please send an email to email@example.com and send us photos and description of the problem.
Within the next 48 hours, we will get in touch by e-mail and explain how the warranty case will be solved.