3 YEARS WARRANTY

2019 Kites and Boards

Industry leading warranty

Because we believe in our made in Europe kites and boards quality, construction, and durability, we are passing these benefits onto our customers. As a result, all 2019 CrazyFly kites and kiteboards, have an industry leading three years warranty. Your kites and boards are fully covered for three years. This warranty goes beyond regular warranties and includes crashing your kite or board in water when learning to progress.

Simple as one two three

Of course, there are terms and conditions, but they are very simple and not in small letters. Simple as one two three:

  1. Please get a receipt or invoice, which clearly shows the name of your CrazyFly product and the date of purchase from your dealer.
  2. In order to qualify for the three years warranty, all you have to do is to register your kite or board online within 30 calendar days since the purchase of the product.
  3. The three years warranty excludes commercially used kites and boards, such as kiteschools, rentals etc., regular wear and tear and damage caused by accidents, such as contact of the kite with a tree, or contact of the board with rocks and applies only to the first owner.

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You ride, we care

If you are concerned about something on your kite or board and you are not sure whether this is covered or not covered by the three years warranty, it is best to submit your claim and we will let you know whether the claimed issue is covered by the warranty or not. Here are some examples of what is covered and what not.

Covered by 3 years warranty on kites:
Regular use or kite crashed in the water

Issue Covered
Canopy tear
Sewing coming undone
Leaking valve
Burst bladder
Leading edge or trailing edge damage and tears
Broken bridle line

Covered by 3 years warranty on boards:
Regular use or crashing in water or landing in water

Issue Covered
Broken board
Broken rail
Delamination
Damaged insert or fin holes